Returns and refunds
How to ask for a return, what cannot be returned, and how refunds are paid.
You can ask for a return within 7 days of delivery. Email the support address on the contact page with your order number and the reason.
The item should be unused, with tags attached, and in its original packing. Personal-care items, and anything worn, washed, or damaged after delivery, are not returnable.
Approved refunds go back to the original payment method. If an order is cancelled after payment, the refund is started once the cancellation is confirmed and typically completes within 3–5 business days, depending on the bank or Razorpay.
The website does not offer a direct exchange. If you need a different size or colour, return the original item when it is eligible and place a new order.
Updated 19 October 2026
